We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

In order to keep our prices competitive, we have partnered with several international vendors and suppliers. This allows us to source materials at lower prices and passes on the benefit of reduced costs to our customers.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

How long does shipping take?

Estimated delivery time to destination

Considering the complicated international shipping procedures, the estimated delivery time below is just for reference purpose only:

Country Shipping Time Rate (item arrived)
5-10 days 11-15 days 16-20 days 21-25 days 26-30 days
United States 10.50% 57.00% 17.40% 5.40% 4.70%
United Kingdom 13.55% 50.32% 13.57% 8.40% 9.16%
Australia 8.62% 32.30% 28.12% 18.20% 7.76%
Canada 5.37% 48.25% 19.88% 17.60% 3.90%
Germany 19.23% 41.03% 25.77% 2.56% 6.41%
Brazil/Russia/Ukraine 4.19% 19.85% 24.81% 28.44% 17.71%
Other Countries 7.80% 42.30% 30.60% 10.10% 4.20%

Do you provide tracking information? 
*This doesn’t include our 2-5 day processing time.

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us at: Contact Page

My tracking says “no information available at the moment”

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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