We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Type ball joli son léger.
Very good finish, very happy
Good description but I admit that I am a little disappointed with the quality...
Very nice little bell.
Very pretty, I highly recommend
Get nice has a good tone
Small but definitely beautiful the sound is soft. Well detailed design, arrived very fast here at cdmx mex.
Very Beautiful but smaller than I thought it was going to be.
It's beautiful. I arrive sooner than expected
Very nice and elegant looks very Father I really loved it I bought one of each
How can you order it wooden stand?
Excellent quality and soft and pleasant sound
On the whole, very satisfied. A wooden accessory? One is broken. It seems to be a very good choice to use as decoration.
Beautiful like very
It's so pretty! Very good material, excellent quality.
Obviously it is not copper but I knew, cute, bien made, very nice, nice sound
Pretty Bell for the price the sound is nice
Exactly as described. Happy with my purchase and no need to communicate with the store, send normal
Excellent Bell with a pleasant sound!
Very nice bell. Good quality I recommend
Very satisfied with the value for money. Offer a good sound. Not sure it can be used outdoors.
Arrived very quickly. But it could be more accurate for it's price.
Excellent very pretty arrived earlier than expected
Very beautiful bell! Just super!!
Got it...! Very nice Bell. Packed very well and arrived in time. Thanks very much.
Nice sound, fast shipping, do not communicate with store
Very beautiful) thank you
Tres Jolie cloche, Belle finition
it's big than what I expect, and love it❤️
Perfect, thank you.
beutiful... arrived very fast