SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DaZash.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dazash.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Soo good
The parcel came quickly. The product corresponds to the description. Thank you very much!
Everything is fine. It came intact.
The clock is super, only had to make a hole bigger to attach the arrows. But this is absolutely not a problem. We think this is because of the size s (scaling error). Hole made drill 8mm.
Customer love it.
Thanks to the store, everything as expected. Packed in standard carton, padded with foam. Whole. Install, check, add.
We liked it!
The watch looks super. Delivery about month
The goods are good, but we had to melt the clock at the base of the entrance to install the shooter.
Excellent clock all as in the description! Thank you, delivery 2 weeks!
The store is super!!! The order was received quickly, before peter 3 weeks. Watch cool! Glue on the wall, each item separately. All on self-adhesive film. That is, with each part you remove and glue!!! I have two extra grains in the kit. and it is glued well, easy and reliable. Everything is super!!! Recommend!!
Everything came .....
ALLES SUPER !!!!!!!
The watch is good. They didn't look in the case. How to do so i will add feedback
Article like in the picture I hope it will last.
Excellent watch! everything is perfectly packed, work! Came quickly, although the track is not tracked. I recommend the store!
Correct the description and very well packaged
Beautiful functional
Correct description and very well prepared and protected for shipping
Nice clock but it arrived broken.
Correct the description and nicely packaging for your Shipping
Really nice! Thanks
The box came ragged, but all the details are intact. Very simple in assembly. The parcel came in 2 weeks. On this color, fingerprints do not remain. I recommend the store!!
Correct the description and very well prepared for your shipment
Delivery is very fast, the description is accurate, but the watch itself is a pipets comrades, the price of them is maximum 300 p and then with great tension☝️☝️☝️
The box is wrinkled, but the clock is fine. Look cool.
Came to m. o quickly. Packed were good. When sending did not suffer. Look impressive. The only thing while hung Spain from the main part of the fingers to wipe. While they work exactly, and then we'll see. There was no need to communicate with the store. If something flies I will add a tip.
The clock looks very similar to the picture. The quality is good and mechanism works well. The only thing is unpleasant plastic smell. Hope it will go away soon. Anyway, I like the product!
Watch Super!!! Thank you store!!!
Very disgusting and the goods and the store as later turned out. Immediately the non-working was the clock mechanism on which the seller sent me instructions on fixing the arrows. Opened a refund dispute 0. At all do not buy from him anything will remain like me with a picture on the wall instead of hours
Item in perfect condition
The store sent the watch only 6 days after the order came whole look good. While they're coming.